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Frequently asked questions
What is the return policy?
We offer a 7-day return or exchange on eligible items. To process any return or replacement, customers must provide a clear unboxing video recorded from the moment the package is opened. Products must be unused and returned in original condition.
Are any purchases final sale?
Yes. Certain products—such as tempered glass, screen guards, and hygiene-related accessories are considered final sale and cannot be returned once opened or used.
When will I get my order?
Delivery time depends on your location, Usually delivered within 3–6 business days.
How much does shipping cost?
Shipping charges vary by location and total order weight. The exact fee will be shown at checkout. Some orders may qualify for free shipping, depending on promotions.
